Returns & Exchanges

At Blatt Billiards, we stand behind the craftsmanship of our heirloom-quality products and offer a comprehensive return process to ensure your game room meets your highest expectations. Please note that custom-built tables and personalized equipment are subject to specific terms due to their bespoke nature.

1

Initiate Your Request

Contact our customer service team within 30 days of delivery to request a Return Merchandise Authorization (RMA) number and discuss the specific requirements for your item.

2

Prepare for Pickup or Shipping

For smaller accessories, pack items securely in their original packaging; for pool tables and heavy furniture, our logistics team will coordinate professional disassembly and crating.

3

Inspection and Verification

Once the items arrive at our warehouse, our master craftsmen will inspect the condition to ensure no damage has occurred and that all original components are present.

4

Refund Processing

After a successful inspection, we will issue a refund to your original payment method, minus applicable restocking fees or specialized shipping costs incurred during the return.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing